Effective Date: October 24, 2026
Welcome to CrestRoad Car Shipping. These Terms and Conditions govern your use of crestroadcarshipping.us and your interactions with our vehicle transportation services. By accessing our website, submitting a quote request, or engaging our services, you agree to the terms described below, subject to any applicable written transportation agreement.
CrestRoad Car Shipping provides information and assistance relating to vehicle transportation, including open car transport, enclosed car transport, door-to-door auto transport, and state-to-state auto transport.
The specific services available for a shipment depend on the vehicle, route, carrier availability, scheduling requirements, and agreed service terms. Your written order or transportation agreement will govern the specific arrangements for your shipment.
Quotes are based on information supplied by the customer, including vehicle details, pickup and delivery locations, vehicle condition, and requested dates.
A quote may be subject to revision if the information provided is inaccurate or if material shipment requirements change. Any applicable price changes should be communicated before additional charges are incurred.
Customers should review the quoted price, payment terms, included services, cancellation conditions, and any potential additional charges before confirming an order.
A quote request does not necessarily constitute a confirmed booking. A shipment is considered confirmed according to the acceptance and confirmation procedures specified in the applicable written agreement.
Pickup and delivery dates may be estimates unless expressly guaranteed in writing. Traffic, weather, road closures, mechanical problems, regulatory requirements, and other circumstances may affect transportation schedules.
Customers should ensure that their contact information remains accurate and that they can be reached during the scheduled transportation period.
Customers are responsible for providing accurate information about the vehicle, including its make, model, dimensions when requested, operating condition, and any known mechanical problems.
Before pickup, customers should remove valuables and personal belongings, prepare the vehicle according to the carrier’s instructions, disclose any non-running condition, and provide the required keys and access.
Customers must ensure that the vehicle is legally eligible for transportation and that they have the authority to arrange its shipment. Any required ownership, authorization, or other documentation must be provided as applicable.
The vehicle’s condition should be documented at pickup and delivery using the applicable inspection report or bill of lading.
Customers or their authorized representatives should review the documents carefully and record visible pre-existing damage and any newly observed damage accurately.
Photographs may provide additional documentation. Customers should retain copies of the shipping documents and follow the applicable procedures for reporting damage or other concerns.
The transportation method, carrier arrangements, pickup location, delivery location, and other shipment details will be established through the applicable booking documents.
Door-to-door service does not guarantee access to every exact street address. Vehicle size restrictions, road conditions, safety concerns, local regulations, and other access limitations may require pickup or delivery at a nearby suitable location.
Delivery estimates are not guarantees unless expressly agreed to in writing.
Payment methods, payment timing, deposits, balances, cancellation fees, refunds, and other financial terms are governed by the written quote and accepted transportation agreement.
Customers should review these terms before booking. No cancellation fee or additional charge should be assumed to apply unless supported by the applicable agreement and permitted by law.
Insurance coverage depends on the carrier, transportation arrangement, applicable policy, and the circumstances of a claim. Customers should request and review relevant carrier insurance information before transportation.
CrestRoad Car Shipping does not guarantee that every loss or type of damage is covered by insurance. Coverage limits, exclusions, deductibles, and claims procedures may apply.
Nothing in these Terms and Conditions excludes or limits liability where such exclusion or limitation is prohibited by applicable law.
We aim to keep the information on our website accurate and useful. However, website content is provided for general informational purposes and may be updated without notice.
Service descriptions, estimated schedules, and general pricing information do not replace a written shipment-specific agreement.
Vehicle transportation may involve independent carriers or other service providers, depending on the arrangement. The responsibilities of each party, including applicable carrier obligations and insurance coverage, should be established through the relevant agreements and documentation.
You agree not to use our website for unlawful purposes, attempt unauthorized access, interfere with website operations, submit knowingly false information, or misuse our contact forms or communications systems.
Our collection and use of personal information are described in our Privacy Policy. By using the website, you acknowledge that you have had the opportunity to review that policy.
These Terms and Conditions are subject to applicable federal and California law, as well as any other laws that govern the relevant transaction. Nothing in these terms overrides mandatory consumer protections or applicable transportation regulations.
Disputes should first be addressed through good-faith communication. Any formal dispute resolution or venue requirements must be determined in accordance with applicable law and the relevant written agreement.
We may update these Terms and Conditions when necessary to reflect changes in our services, website, or legal obligations. Updated terms will be posted on this page with a revised effective date where appropriate.
For questions about these Terms and Conditions or our vehicle transportation services, contact:
CrestRoad Car Shipping
5632 Callister Ave, Sacramento, CA 95819, USA
Phone: (916) 314-2965
Website: http://crestroadcarshipping.us
By using our website or booking services, you acknowledge that you have read these Terms and Conditions and agree to the provisions applicable to your use and transaction.
