Privacy Policy

Privacy Policy

Effective Date: October 24, 2026

CrestRoad Car Shipping respects your privacy and is committed to handling personal information responsibly. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit crestroadcarshipping.us, request a vehicle shipping quote, or contact us about our services.

1. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

Contact information: Name, email address, telephone number, and other contact details you choose to provide.

Shipment information: Vehicle make, model, operating condition, pickup and delivery locations, requested transportation dates, and other details needed to prepare a quote or coordinate a shipment.

Communication records: Information contained in inquiries, emails, customer service messages, and other communications with us.

Technical information: Information such as browser type, device information, IP address, pages visited, and website interaction data may be collected through server logs, cookies, or analytics tools where used.

We aim to collect only information reasonably necessary for our business purposes and applicable legal obligations.

2. How We Use Information

We may use collected information to:

  • Respond to quote requests and service inquiries.
  • Prepare, communicate, and manage vehicle transportation arrangements.
  • Coordinate pickup and delivery with relevant service providers.
  • Communicate shipment updates and respond to customer concerns.
  • Maintain business records and fulfill legal or regulatory requirements.
  • Protect our website, detect misuse, and improve website performance.
  • Evaluate and improve our services and customer experience.
  • Send marketing communications where permitted by law and subject to applicable preferences and consent requirements.

3. How We Share Information

We may share relevant information with third parties when reasonably necessary to provide our services or operate our business.

These parties may include transportation carriers, dispatch or coordination providers, payment processors, website hosting providers, analytics services, customer support providers, and professional advisers.

For example, pickup and delivery information may need to be shared with a carrier assigned to transport your vehicle. We aim to limit shared information to what is reasonably necessary for the relevant purpose.

We may also disclose information when required by law, in response to valid legal process, to protect rights and safety, or in connection with a business transaction where legally permitted.

We do not describe personal information as sold or shared for advertising purposes unless that statement has been verified against our actual practices and applicable legal definitions.

4. Cookies and Analytics

Our website may use cookies or similar technologies to support essential functionality, understand visitor interactions, improve performance, and measure marketing effectiveness.

You may be able to control cookies through your browser settings or any consent tools provided on our website. Disabling certain cookies may affect some website features.

If third-party analytics or advertising technologies are used, their collection and processing practices may also be governed by their own policies.

5. Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain relevant business and transportation records, resolve disputes, enforce agreements, and comply with legal obligations.

Retention periods vary according to the type of information and the reason it was collected. When information is no longer required, we will take reasonable steps to delete it or de-identify it where appropriate and lawful.

6. Information Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.

No website, electronic transmission, or storage system can be guaranteed to be completely secure. Customers should avoid sending unnecessary sensitive information through ordinary website forms or email.

7. Your Privacy Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information. You may also have rights to opt out of certain processing activities or withdraw consent where applicable.

Requests will be reviewed and handled in accordance with applicable legal requirements, including any relevant identity verification and statutory exceptions.

California residents may have additional rights under applicable California privacy laws. The availability of particular rights depends on the nature of our business, the information involved, and whether the relevant law applies.

To submit a privacy inquiry or request, contact us using the information provided below.

8. Children’s Privacy

Our website and vehicle transportation services are intended for adults arranging vehicle transportation. We do not knowingly seek to collect personal information directly from children in violation of applicable law.

If you believe a child has provided personal information improperly, please contact us so that we can review the situation and take appropriate action.

9. Third-Party Websites and Services

Our website may contain links to third-party websites or use third-party services. We are not responsible for the independent privacy practices of websites or providers that we do not control.

We encourage visitors to review the privacy policies of any third-party service they choose to use.

10. Marketing Communications

If we send marketing communications, we will follow applicable consent and opt-out requirements. You may request to stop receiving promotional emails using the unsubscribe method provided or by contacting us.

Service-related communications necessary to respond to inquiries or manage an existing shipment may continue where legally permitted.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business practices, website technologies, service providers, or legal obligations. The updated version will be posted on this page with a revised effective date where appropriate.

12. Contact Us

For privacy questions, requests, or concerns, contact:

CrestRoad Car Shipping
5632 Callister Ave, Sacramento, CA 95819, USA
Phone: (916) 314-2965
Website: http://crestroadcarshipping.us

When contacting us about personal information, please describe your request clearly. Avoid including unnecessary sensitive information in your message.